Terms and Conditions

20% off care fees at Exmouth House, Signature House, and The Orchards, and 10% off at Ernstell House:

1. The offer applies exclusively to new, self-funded long-term residents with a minimum stay of six weeks. It is subject to room availability and completion of a pre-admission assessment and acceptance.
2. This offer provides a temporary reduction in care home fees: 20% off at Exmouth House, Signature House, and The Orchards, and 10% off at Ernstell House. The discounted period of six weeks will be invoiced upfront and standard monthly billing will resume thereafter. Once the promotional period ends, fees will revert to the standard agreed rate.
3. The discount and applicable dates must be agreed upon between the customer and the care home prior to the move-in date.
4. If a resident’s care needs change during the promotional period, Amica Care reserves the right to review and adjust the fee based on the increased level of support required.
5. This promotion cannot be combined with any other offer, and only one discounted period is permitted per customer.
6. At the end of the promotional period, care fees will automatically increase by 20% (10% for ErH) to the standard rate.
7. If care ends before the agreed promotional period is complete, any applicable refunds will be calculated based on the discounted fee rate.
8. Amica Care reserves the right to withdraw or amend this offer at any time without prior notice.