Nelson Ferreira
Home Manager
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Located in the heart of the scenic port city of Plymouth, Ernstell House offers a safe and comfortable environment for our residents. Our dedicated team is committed to delivering outstanding, person-centred care tailored to each individual.
Ernstell House offers spacious, en-suite bedrooms all appointed in a range of contemporary themes for comfortable and stylish living
Within our home in Plymouth you'll find the superb features which set our home apart, such as our wellbeing & beauty salon, cinema room and landscaped garden. Our home has so many delightful and distinct areas to relax in - whether you prefer to socialise with fellow residents, or engross yourself into your favourite novel, you're sure to find the perfect spot. We have a number of light and airy living spaces on every floor - places to relax in comfort or enjoy a conversation with others - the choice is yours.
All of our residents are treated as the individuals they are, and naturally, each individual has different needs. Our approach to care is bespoke and person-centred. We strive to provide each resident with as much or as little support as they need.
At Ernstell House, it is crucial to us that every resident feels they are at home here. We understand how challenging a transition into a care home can be, so we do everything we can to cultivate a comfortable and relaxing environment.
Our Clinical Team are always ready for if resident's care needs start changing, and residents and their families can rest easy knowing that the team will help them through any short or long-term challenges.
Through our unique person-centred care approach, we are able to identify how residents want to spend their time. This way we know what they're interested in and can help them to keep enjoying all the special things in their lives that make them happy.
Ernstell House is a place where residents are encouraged to be as independent as possible - to enjoy their favourite hobbies and pastimes, discover all kinds of new interests, and continue socialising and building meaningful friendships.
Discover our comprehensive activities programme; Our Activities Team comprises qualified and inspiring professionals committed to assisting residents in maintaining the lifestyle they desire, both within the home and beyond.
At Ernstell House, our Activities Team takes the time to get to know each resident, paying careful attention to individual preferences, dislikes, life stories, as well as the activities and pastimes that bring them joy.
These conversations mark the initial steps toward crafting a personalised activity programme, a tailored plan designed to ensure residents lead fulfilling, meaningful, and joyful lives.
Our chefs use fresh, seasonal ingredients sourced from local producers to create nutritious, tasty dishes for our residents to enjoy.
Residents are encouraged to eat the meals they love, and to experience new taste sensations from our creative kitchen team.
On our menus, you'll find a mixture of traditional favourites, seasonal specials and international cuisines. Every week you'll find different options that have been introduced by the experts in our catering team, or specially requested by residents. We also create a bespoke nutritional profile and meal planning for each resident, as part of the care package.
Call us today on 01752 360450 or complete our enquiry form to speak with a member of our team.
*Terms & conditions apply. Please contact us for full details.
Home Manager
Home Manager
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Deputy Manager
Deputy Manager
Samantha has been a member of the Amica Care Team since 2023 and brings with her over 13 years experience in healthcare.
Previous roles have included Health Care Assistant at Derriford Hospital and District Nurse, having obtained her nursing qualification in 2021. Samantha is proud to have experienced a variety of care home roles, including as a Kitchen Assistant and Laundry Assistant, and feels that this experience has been invaluable in understanding how each role fits into the care home to keep the cogs turning in order to 'make a house a home'.
Outside of work she enjoys spending time touring Devon & Cornwall in her camper van, accompanied by Doris the chocolate labrador.
Senior Customer Liaison
Senior Customer Liaison
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What this means...
The Care Quality Commission is the independent regulator of health and adult social care in England. Its primary objective is to ensure health and social care services provide people with safe, effective, compassionate and high-quality care. The CQC monitors, inspects and rates service providers, suggesting improvements where necessary.
Working at Ernstell House