St John's Court celebrates 'Good' CQC rating

St John’s Court Nursing Home on St John Street in Bromsgrove passed a recent Care Quality Commission inspection with an overall ‘Good’ rating after being praised for operating a safe, responsive, caring and effective service.                   

The CQC inspected the home on 20th and 26th September 2022 and rated the home, run by Amica Care Trust, as ‘Good’ in four areas of the inspection – safe, responsive, caring and effective.  The report stated that residents at the home received good care and that their relatives felt the staff at St John’s Court cared for their family members in a caring and supportive way. Staff treated residents as individuals and respected the choices they made.

The report found that residents are well treated and supported. A resident said: "I find everyone here is very friendly and very helpful. Staff always wave and shout hello when they pass my room." Another person said, "The staff are all good. All very friendly." Family member also felt that the staff were kind and caring and one relative commented: "The staff are all lovely. All caring and smiling."

Also highlighted in the report was that residents were supported to maintain contact with people who were important to them and engaged in activities that were individualised to them. Residents were supported to develop and maintain their hobbies and interests. Residents expressed how they were supported to be engaged in activities held within the home. One resident said, "I like going down to the activities. I like socialising so the activities are very good. I like painting." Another resident spoke highly of the activities team and said, "[They do] so many things. They are a godsend and do everything to make it work. They are so good." The report added that residents were supported to go out, such as going to the shops or visiting local attractions, which they enjoyed.

Keren Wilkinson, Chief Executive Officer at Amica Care Trust said: “We are absolutely thrilled that St John’s Court has received a ‘Good’ rating following their latest CQC inspection. It is fantastic to have the hard work and dedication of everyone at St John’s Court recognised. The last two years have been difficult for everyone in the care sector but the team has remained as passionate and dedicated as ever.

St John’s Court has recently appointed a new Home Manager with a strong background in social care and we are excited to see what the future holds for St John’s Court.

The next step will be to achieve outstanding!”